Hi! You’re gonna love it here.

Now let’s get down to business. Here are my simple policies, please r-e-s-p-e-c-t them :)

Preparation

• Please refrain from wearing any eye creams or makeup to your appointment. If you are coming in for an infill, please wash your lashes beforehand.
• If you are coming for a brow appointment, please arrive with no makeup on the brows.
• If you are coming in for ANY Cosmetic Tattooing, please refrain from drug & alcohol consumption at least 24 hours before. Also refrain from caffeine the morning of the appointment.

• I do not provide foreign infill services (infills over lash extensions done at another salon) unless first consulted with me before an appointment is scheduled. Please book in for a removal and full set instead.
• All infill appointments must be booked within the 3 week mark in order to receive an infill service. If you have less than 50% of your extensions, your infill service will have the appropriate additional costs.

Deposits

• A non-refundable deposit for all services is required to secure your appointment. Your deposit will be deducted off your total service price on the day of your appointment. Your deposit is non-refundable.

Cancellations

• If you need to reschedule your appointment, please do so online at least 24 hours in advance.
• If you will be more than 15 minutes late, please let me know. Your appointment will be a bit shorter and I won’t have as much time for you.
• If you need to cancel your appointment within the 24 hour mark, please contact me. Please note your deposit will be forfeited for the appointment booked. A new deposit will be required to book a new appointment.

Refunds

• There will be no refunds for any reason. If you are unhappy with your service, please contact me asap! My goal is for mutual benefit, please communicate with me!
• You can develop an allergy to lash adhesives at any time, even if you have had extensions before. You can also have a reaction to PMU ink and brow lamination solutions (although quite rare). In this case, I can provide an alternative service for you. Due to the value of my time and materials, there will be no refunds.

Cosmetic Tattoo Aftercare

• All aftercare will be sent home in your aftercare bag. It’s essential to follow in order to have the perfect brows. This includes not getting them wet for 48 hours.

Brow Lamination / Hybrid Dye Aftercare

• Do not get your brows wet for the first 24 hours. The hairs need to set in place properly.
• Wash your brows after the 24 hour mark and continue to oil them every 2-3 days minimum. This will keep them hydrated and is essential for brow laminations.

• Wash your lashes with a CLEAN/NEW fluffy eyeshadow brush. every single day! Washing twice a day is best because of oils that generate around the T-zone and eyes. This will ensure better retention.
• Always dry your lashes after washing with a lash wand and a fan. Not properly drying them will cause them to stick together and they will not look or be as fluffy! All aftercare needs can be purchased through me, aftercare kits are available on the add-on section of the website.

By booking an appointment, you agree to my policies.

Now — choose any service you’d like! If you’re not sure, here are our most popular services: Ombré Brows, Wispy Lash Sets, Lash Lift + Tint and Brow Lami + Hybrid Dye! I will always style the lashes and brows to fit your facial features and preference no matter what service you book. It will always fit YOU!

If you have any questions, just shoot me a dm on instagram or text here - 0468 450 742